Here is a list of questions that we have frequently been asked. Click on the text of each question to toggle the answers.
PayPal payments via the secure online shopping cart, are the only accepted form of payment. PayPal will allow you to pay with a credit card, even if you do not have a PayPal account.
This payment policy protects both you and us. You are protected because we never see your credit card details. That is one less entity that knows your credit card details, and you should minimize access to those details. We are protected for the same reason. If anything happens to your credit card, we know we cannot be at fault, because we never had access to that information.
You will have to provide your MachineID on the checkout page when you try to purchase from us. Here is how to determine your MachineID.
After purchase, you will automatically receive an email link to download the indicator package. If you do not receive the email, kindly check your email spam folder. If you still cannot find the email, we shall be pleased to resend it. Kindly send an email to with the transaction information. You may also use the MachineID Info form on our site, in which case be sure to state the situation, and provide the transaction details in the comments on the form.
In order to use indicators that you purchase from us, you will need to have a running copy of NinjaTrader, which you can obtain and use for practice for free.
To trade live, you will need to use a licensed broker. Most brokers require a deposit. Learning to trade any futures market, index, currency, commodity or other equity, requires practice. Take plenty of time to practice and become comfortable with NinjaTrader and your indicator setup before trading live. NinjaTrader is free to use until you are ready to trade, at which time you will have to purchase a license for NinjaTrader.
You may download a free trial of NinjaTrader from the official site. You may then practice and configure the indicators using simulation mode. NinjaTrader provides free end-of-day data from their Kinetic subsidiary. Yahoo and Google also provide free end-of-day data. To practice on intraday timeframes, you will have to subscribe to a real time data source.
At this time, only NinjaTrader 7 is officially supported. Many packages may work with NinjaTrader 6.5, but we have not tested them to do so. You may request us to specifically test an indicator for use on NinjaTrader 6.5. Such requests will be treated on an individual basis. You may either use the form on our support page, or send email to
Indicators are provided as zip files. Do not unzip the files. Use the NinjaTrader facility to import the files. Follow this link to install and authorize your purchase. If you need more help, consult the NinjaTrader Help, which provides fuller instructions.
Each indicator that you purchase from us is licensed for use on one system. To request additional computer licenses, kindly use the linked form available on our website. If you just send an email, it might not get treated with the necessary dispatch. You can also access the MachineID Info form from the "Contact Us" item in the navigation menu at the top of every page on this website.
If you click on the "more ..." button where an indicator is described, you will reach a page that describes the indicator, and possible use scenarios. You may print the page. As we are continually developing and refining indicators, that will always be the best source to get the most recent information.
Development of a comprehensive manual that covers all our indicators is a consideration, but has not been finalized.
Some of our indicators depend on other indicators. In such a case, if you already have purchased the base indicator that is required by the indicator that you are purchasing, we shall discount the full cost of the base indicator. Usually, the sales page will inform you of this. If you do not have the base indicator, the indicator that depends on it will not function.
If you wish to purchase a group if indicators for use together in a plan that you have devised, we may be able to offer a special group price. You may contact for a quote.
As a general consideration, free trials are not being offered at this time, but marketing considerations can always create the need for a review of this policy. Generally speaking, we provide full information on each indicator and also offer some possible use scenarios. To learn more about the indicators offered and how they can improve your trading, please see the Indicator List. We are confident that you will find a combination of indicators that will suit your trading style.
That having been said, from time to time, we do offer special promotion, which feature trials of various of our indicators, for differing lengths of time. Details of, and links to information on such promotions are usually on our Home page or News and Developments page.
To put it as simply as possible, "No. We do not offer any guarantees, and we do not provide refunds." Please read the Terms and Conditions, and the full Refund Policy, that are available on just about every page on this website.
All equity trading is inherently risky. That means that we cannot guarantee that using anything that you purchase from us will necessarily provide you with profitable trades. As a matter of fact, if anybody says that they can guarantee that you will not make losing trades, we suggest that you are being deceived; the only guarantee that we can make is that: "If you trade long enough, you will have trades that are losing money."
There are many factors that go into profitable trading, not the least of which is the trader's own personality and psychological makeup. We have no control over how you use the indicators: we only provide guidance on how they are capable of being used.
Our indicator packages are simply tools to help you make decisions, customized to your style of trading. Ultimately, you, the trader must interpret trading signals and decide when to place trades. Automated mathematical analysis of market data, as presented by indicators (especially those in our packages) are a great advantage because they allow a computer to rapidly perform the calculations that you would otherwise have to perform, and so save you time in acquiring the information that you need to make decisions.
That having been said, if an indicator that we sell is defective, you may notify us by contacting support. We shall endeavor to correct any defective code. The inability to make profits with an indicator does not qualify it as a defect.
Not at this time, but we are considering setting up an affiliate program. If we decide to do so, this page will be updated, at which time, we shall provide details on the program.
We cannot, shall not, and do not provide trading advice, as we are legally not allowed to do so. We are not registered as securities broker-dealers or investment advisors, either with the U.S. Securities and Exchange Commission, or with any state securities regulatory authority.
However, we can show you a sample setup that is used by many traders that we know. It consists essentially of enough indicators to provide information to make a decision. We do not need to overwhelm our charts with indicators. Some really good traders insist that we should never need more than 4 indicators on a chart, each designed to provide specific information. The recommendation is:
Here is an example of such a setup.
U.S. Government Required Disclaimer - Commodity Futures Trading Commission
Futures and Options trading has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the futures and options markets. Don't trade with money you can't afford to lose. This, and all other information on our website, is neither a solicitation nor an offer to Buy/Sell futures or options. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed on this web site. The past performance of any trading system or methodology is not necessarily indicative of future results.
CFTC RULE 4.41 - HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.